State Farm® Insurance Agent Dave Valencia

"Losing a home, all belongings of two households, 4 generations of precious memories: photos, heirloims, multiple collections: art, stamps, sports cards, phonograph records, stamps, coins and more - totally devestating! Then the arduous process of naming each and every item gone up in smoke because of an all time historic wildfire - well simply daunting! More tortuous than the loss itself. But in hindsight i am totally grateful for State Farm Insurance and the staff at Dave Valencia's office. The number of wild fire survivors who like me had to grapple through the nitemare that came afterwards, was softened by the caring, empathetic and helpful staff who heard us moan, groan, rage, cry snd every emotion uncontrolled blasted at them. Yet they remained calm, helpful and dealt wiith the overload of work and got us all through the months ahead. Many of us survivors are still working to rebuild, and recover ( emotionally, as well as materially and soulfully) 2 years later. But they have stood by with us - encourging, supporting and guiding. State Farm has kept me and my family with a roof over our heads and will continue to serve us in our new home. I thank God we had insurance, otherwise we too would be living under a bridge, homeless and destitute. To all my friends new, old, future...dont believe it can never happen to you! It can and may do so at any next turn of events. Take stock of everything you have, attach the current value to all, get appraisals, preplan what you will grab in and when that emergency arises. Place copies of important documents in a safe in an off site location. Photos too! Dont postpone, tomorrow may be too late ( it was for me). And keep current on your insurance payments. I can tell you from past experience, trouble often strikes at the very moment you become vulnerable. Better to not pay the garbage bill, or something else. Hind sight gives one 20/20 vision. Going into the future is likecsteppingvinto the fog, unknown what lies ahead of us. Having insurance, like a good friend helps one go forward in confidence. - J.L. Calkins, 5.2.2022"

"Recently had a house fire, thankfully I had renters insurance. They were extremely helpful and processed my claim right away! Couldn’t be more thankful how helpful they have been. Especial Katrina for answering all my questions and making sure everything is being taken care of. Dave went out of his way to give me my insurance checks due to mine and my kids personal belongings being ruined in the fire. Highly recommend State Farm!"

"Dave is friendly and professional. The office staff are great. Over 15 years they've always been available to answer our questions and Dave travelled all the way to Medford to meet with us because we were down there when he was going around updating customers of State Farm changes. That's service!"

"These people are liars and crooks. They took our money for insurance and when pulled over I was told it was cancelled on literally the same day the direct deposit went through. They reinstated it that same day but refused to admit a mistake and I ended up getting a driving while uninsured ticket. We gave them ample attempts to make it right but they didn't. I was told I had no recourse, well this is my recourse, I will make sure everyone knows how horrible DAVE VALENCIA STATE FARM INSURANCE is. Seriously if you don't want to get pulled over one day only to find out that your insurance was magically gone without warning while they still take your money stay away from this place."

"From our experience, Dave is someone who works hard on the front end to get to know his clients, to ensure the insurance coverage he recommends for them is appropriate for their situation. Dave is an honest man with a great, reliable team at his side. We've always been treated with respect, his staff members are friendly and personable. Dave is someone whose values closely match our own; he's cares about people, relationships and community. I recommend Dave Valencia's State Farm Agency not only for its competitive pricing, but for the superior customer service they provide, as well."